Leading Internal Communications Consultant

At Hiyu, we specialise in helping organisations of all sizes streamline their internal messaging through proven strategies and innovative tools. Our internal communications consultant in London is here to elevate your communications culture from the inside out.

Our Services as an Internal Communications Consultant in London

  • Internal Communication Strategy Design

    We help you build a future-ready communication strategy that aligns with your vision, values, and workforce dynamics. Our strategies ensure your messaging is consistent, inclusive, and engaging at every level of the organisation.

  • Channel Audits and Optimisation

    Are your current channels working? Whether it's your intranet, Teams, Slack, or newsletters, we evaluate their effectiveness and streamline usage to maximise engagement and ROI.

  • Employee Engagement Campaigns

    We design campaigns that inspire action, whether it's for culture-building, policy changes, DEI initiatives, or company milestones.

  • Leadership and Change Communications

    We coach executives and managers on how to communicate with empathy, clarity, and influence, especially during times of organisational change or uncertainty.

  • Crisis Communication Readiness

    Our consultants equip your organisation with protocols and content templates to handle communication during crises, reducing confusion and preserving trust.

Who We Work With

We understand that internal communication needs vary depending on structure, size, and culture. That's why we approach every engagement with curiosity, empathy, and a bespoke plan.

  • Government departments launching internal transformation programs

  • Tech scaleups managing remote-first transitions

  • Healthcare organisations seeking culture unification post-merger

  • Finance firms navigating regulatory change

  • Retail brands fostering front-line communication consistency

Our Approach to Internal Communications Consulting in the UK

  • 1 : Discovery

    We begin by understanding your current landscape. We conduct audits, stakeholder interviews, and surveys to diagnose key communication challenges.

  • 2. Design

    We co-create strategies and plans tailored to your business goals, values, and culture. This ensures alignment from leadership to the front lines.

  • 3. Deliver

    We work together with your teams to launch, embed, and optimise internal campaigns, messaging frameworks, and tools.

  • 4. Measure

    Success is tracked through analytics, feedback, and KPIs. We iterate fast, learn constantly, and adjust to maximise engagement.

Why Choose Hiyu for Internal Communications Consulting in the UK?

At Hiyu, we go beyond typical deliverables to create long-lasting impact. Here’s what sets us apart:

Strategic + Human-Centred

We merge behavioural science, communication theory, and workplace psychology to craft strategies that speak to people, not just policies.

Sector-Agnostic Expertise

From healthcare to tech, public to private, our internal communications consultants bring cross-industry insights. We give fresh perspective to your business challenges.

Data-Driven Results

Engagement scores, sentiment analysis, and adoption rates help us prove the ROI of your new communication strategy.

Local Expertise, Global Perspective

As a recognised international communications consultancy organisation, we understand cultural nuance and cross-border communication challenges.

Ready to Elevate Your Internal Communication?

Your people are your most asset. You can create a workplace with us where communication fosters connection, and connection drives performance. Book a free discovery session today to explore how our internal communications consultants can help transform your business from the inside out.

Frequently Asked Questions

  • They help organisations improve how they engage and inform employees. This includes strategic planning, channel audits, leadership coaching, and campaign execution.

  • If your teams feel disconnected, engagement is low, or leadership messaging isn't landing, it's time to bring in an expert. Our London-based consultants offer both on-site and virtual support.

  • Yes. As a leading international communications consultancy organisation, we’ve supported clients across Europe, North America, Asia, and the Middle East with culturally nuanced internal communication strategies.

  • Absolutely. Whether you need help during a change initiative or want to trial our services, we offer flexible packages from one-time audits to ongoing partnerships.

  • Our consultants have experience across multiple sectors, including healthcare, finance, technology, retail, government, and education. As an international communications consultancy organisation, we tailor strategies to the unique dynamics of each industry.

  • We are platform-agnostic but experienced in popular tools like Microsoft Teams, Slack, Workplace from Meta, SharePoint, Poppulo, Staffbase, and others. We assess your current tech stack and recommend or optimise tools to improve message delivery and engagement.

  • Our audit includes employee surveys, 1:1 interview, leadership feedback, culture assessments. We also do the review of current communication and recognition practices. Among the employee engagement consulting firms, we ensure the audit is holistic, actionable, and data driven.